Our Refund Policy

Please choose carefully.

We don’t normally give refunds if you simply change your mind or make a wrong decision.   You can choose between a refund, exchange or credit note where goods are faulty, wrongly described, different from a sample shown to you or don’t do what they are supposed to do.

Please retain your receipt for proof of purchase.

Wine Mailing List

Join our mailing list and keep up with latest news on new vintages as well as great wine specials

Wine VIP Club

The wine club is specifically for those of you who appreciate our wines and are likely to be purchasing on a semi regular basis. Unlike most wine clubs you get to choose what wines you want. The wines are sent to you three times a year usually March, July and November. As a wine club member you will receive a 30% discount on both our Estate Range and St Johns wines and a set price per case on our Silverleaf wines. We have now extended the wine club benefits to include a 20% discount on The Bartondale wines. The wine club is called "The Naked Grape" to reflect our organic practices carried out on the vineyard.